Put AI agents to work across risk, compliance, and back-office operations — clearing reconciliations, controls, and client requests end to end so your team moves faster.
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Agents that run financial operations
Financial operations run across fragmented systems, manual controls, and disconnected workflows that slow execution and pile on overhead.
Luno deploys AI agents that take on that work and run it end to end — across risk, compliance, client operations, and the back office — so teams move faster, cut costs, and keep tighter real-time control.
Agents that runfinancial operations
Financial operations run across fragmented systems, manual controls, and disconnected workflows that slow execution and pile on overhead.
Luno deploys AI agents that take on that work and run it end to end — across risk, compliance, client operations, and the back office — so teams move faster, cut costs, and keep tighter real-time control.
Agents, not another tool
They own the task
An agent runs a job start to finish — reconciling accounts, clearing controls, resolving a client request — instead of routing steps back to your team.
They work in your core systems
Agents plug into your core banking, risk, and back-office platforms. No rip-and-replace — work happens where it lives.
They scale with demand
Month-end closes and volume spikes get handled around the clock, at a consistency manual review can't match.
Agents, not another tool
They own the task
An agent runs a job start to finish — reconciling accounts, clearing controls, resolving a client request — instead of routing steps back to your team.
They work in your core systems
Agents plug into your core banking, risk, and back-office platforms. No rip-and-replace — work happens where it lives.
They scale with demand
Month-end closes and volume spikes get handled around the clock, at a consistency manual review can't match.
Financial operations are high-stakes and fragmented
Disconnected systems and manual controls slow execution, increase compliance burden, and obscure portfolio risk.
What our Agents do
Built for the real world
Agents run critical functions across the enterprise.
Support
AI workers that resolve customer issues end to end: answering, troubleshooting, and closing tickets without handing off to a human.
Operations
AI workers that keep things moving: scheduling, coordinating, and chasing down what's missing so work never stalls.
Back-Office
AI workers that run the paperwork behind the business: reconciling invoices, onboarding vendors, and clearing the queues no one wants.
Sales
AI workers that work every lead: qualifying, following up, and re-engaging the deals your team never gets back to.
Solutions
Process credit and loan applications
Takes applications from intake to decision — verifying, scoring, routing.
Decisions in hours, not days.
Run KYC / AML onboarding
Verifies identity and runs compliance checks end to end.
Onboarding that clears compliance without the wait.
Resolve disputes and chargebacks
Investigates and resolves transaction disputes with the evidence attached.
Faster resolution, fewer write-offs.
Monitor transactions for fraud
Flags suspicious activity with context, not just an alert.
Fraud caught early, false positives down.
Reconcile transactions and statements
Matches and reconciles across accounts and systems.
Books that close themselves.
Run collections and delinquency outreach
Works overdue accounts with the right message at the right time.
DSO down without a bigger team.
Service account requests
Handles account questions, changes, and servicing end to end.
Routine servicing without the branch queue.
Prepare regulatory reporting and audit
Gathers and readies data for regulatory filings and audits.
Audit-ready without the fire drill.
Built For Teams Like Yours
Built For Teams Like Yours
Improve throughput, reduce processing costs, and strengthen execution reliability across core financial workflows.
Replace fragmented tooling with a connected operational layer that improves data integrity and execution speed.
Scale AI across operations with measurable business impact, without disruptive rip-and-replace programs.
Results That Compound
Results That Compound
Financial institutions working with Luno reduce operating costs by 20–35%, accelerate decision cycles, and improve real-time visibility across risk, operations, and client workflows.
Financial institutions working with Luno reduce operating costs by 20–35%, accelerate decision cycles, and improve real-time visibility across risk, operations, and client workflows.
