Put AI agents to work across quality, regulatory, and operations — processing documents, chasing approvals, and clearing the routine so your team focuses on the science.
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Agents that run pharma & life-sciences operations
Pharma and life-sciences operations span research, quality, regulatory, manufacturing, medical, and commercial workflows — yet teams still rely on disconnected systems and manual handoffs.
Luno deploys AI agents that take on that work and run it end to end — so approvals move faster, quality holds, and your specialists stay on high-value work.
Agents that runpharma & life-sciences operations
Pharma and life-sciences operations span research, quality, regulatory, manufacturing, medical, and commercial workflows — yet teams still rely on disconnected systems and manual handoffs.
Luno deploys AI agents that take on that work and run it end to end — so approvals move faster, quality holds, and your specialists stay on high-value work.
Agents, not another tool
They own the task
An agent runs a job end to end — processing a document, chasing an approval, reconciling records — instead of handing steps back to your team.
They work in your core systems
Agents plug into the quality, regulatory, and ERP platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Submission crunches and audit prep get handled around the clock, at a consistency and traceability manual work can't match.
Agents, not another tool
They own the task
An agent runs a job end to end — processing a document, chasing an approval, reconciling records — instead of handing steps back to your team.
They work in your core systems
Agents plug into the quality, regulatory, and ERP platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Submission crunches and audit prep get handled around the clock, at a consistency and traceability manual work can't match.
Pharma and life-sciences operations are high-pressure and fragmented
Disconnected systems and reactive coordination create avoidable delays, rising operating costs, and inconsistent execution across critical workflows.
What our Agents do
Built for the real world
Agents run critical functions across the enterprise.
Support
AI workers that resolve customer issues end to end: answering, troubleshooting, and closing tickets without handing off to a human.
Operations
AI workers that keep things moving: scheduling, coordinating, and chasing down what's missing so work never stalls.
Back-Office
AI workers that run the paperwork behind the business: reconciling invoices, onboarding vendors, and clearing the queues no one wants.
Sales
AI workers that work every lead: qualifying, following up, and re-engaging the deals your team never gets back to.
Solutions
Run prior authorization
Handles prior auth and benefits verification end to end.
Authorizations in hours, not a week.
Schedule patients and send reminders
Books, confirms, and reminds — filling gaps and cutting no-shows.
A calendar that manages itself.
Process claims and billing
Takes medical claims and billing from intake to submission.
Clean claims out the door, faster reimbursement.
Handle patient intake and records
Collects and structures patient information and documentation.
Intake done before the visit.
Verify eligibility and coverage
Checks coverage and benefits in real time.
Answers at the point of care.
Manage denials and appeals
Works denied claims through appeal with the supporting documentation.
Revenue recovered from denials that used to stick.
Coordinate referrals
Routes and tracks referrals end to end.
Referrals that don't fall through the cracks.
Run patient outreach
Handles follow-up, care reminders, and recalls.
Proactive outreach at panel scale.
Built For Teams Like Yours
Built For Teams Like Yours
Need stronger cross-functional coordination and faster study execution without increasing organizational friction.
Need to improve documentation quality, review speed, and audit readiness while lowering operational burden.
Need AI that integrates with existing systems and delivers measurable impact across production and supply execution.
Results That Compound
Results That Compound
Pharma and life-sciences organizations working with Luno typically achieve 15–30% operating-cost reductions in AI-applied workflows, along with more consistent quality execution and fewer manual escalations across R&D and operations teams.
Pharma and life-sciences organizations working with Luno typically achieve 15–30% operating-cost reductions in AI-applied workflows, along with more consistent quality execution and fewer manual escalations across R&D and operations teams.
