Put AI agents to work across planning, warehouse, transport, and last mile — tracking shipments, resolving exceptions, and clearing the routine so your team keeps freight moving.
Contact Us
Agents that run logistics operations
Logistics runs on coordination across planning, warehousing, transport, and last mile — yet most teams still operate through disconnected systems and manual escalation loops.
Luno deploys AI agents that take on that work and run it end to end — so shipments stay on track, exceptions get resolved, and ETAs hold up.
Agents that runlogistics operations
Logistics runs on coordination across planning, warehousing, transport, and last mile — yet most teams still operate through disconnected systems and manual escalation loops.
Luno deploys AI agents that take on that work and run it end to end — so shipments stay on track, exceptions get resolved, and ETAs hold up.
Agents, not another tool
They own the task
An agent runs a job end to end — tracking a shipment, resolving an exception, chasing a delay — instead of handing steps back to your team.
They work in your core systems
Agents plug into the TMS, WMS, and tracking platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Peak-season volume and disruption spikes get handled around the clock, at a consistency manual coordination can't match.
Agents, not another tool
They own the task
An agent runs a job end to end — tracking a shipment, resolving an exception, chasing a delay — instead of handing steps back to your team.
They work in your core systems
Agents plug into the TMS, WMS, and tracking platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Peak-season volume and disruption spikes get handled around the clock, at a consistency manual coordination can't match.
Logistics operations are fast-moving and fragmented
Disconnected systems and reactive coordination create avoidable delays, rising costs, and inconsistent customer outcomes.
What our Agents do
Built for the real world
Agents run critical functions across the enterprise.
Support
AI workers that resolve customer issues end to end: answering, troubleshooting, and closing tickets without handing off to a human.
Operations
AI workers that keep things moving: scheduling, coordinating, and chasing down what's missing so work never stalls.
Back-Office
AI workers that run the paperwork behind the business: reconciling invoices, onboarding vendors, and clearing the queues no one wants.
Sales
AI workers that work every lead: qualifying, following up, and re-engaging the deals your team never gets back to.
Solutions
Track and trace shipments
Monitors shipments in real time and raises exceptions before they become problems.
Visibility that watches itself.
Coordinate carrier dispatch
Schedules and dispatches carriers and drivers, handling the follow-ups.
Freight moving without the manual chase.
Process freight quotes and rates
Assembles rate quotes from your pricing and lanes.
Quotes out in minutes, not hours.
Handle proof of delivery and docs
Captures, validates, and files delivery documentation.
Paperwork closed the moment freight lands.
Manage customs and compliance docs
Prepares and checks customs documentation.
Clearance without the compliance bottleneck.
Schedule docks and appointments
Coordinates dock slots and delivery appointments.
No trucks waiting, no docks idle.
Audit freight invoices
Checks carrier invoices against contracted rates and flags discrepancies.
Overcharges caught before they're paid.
Process freight claims
Takes damage and loss claims from intake to resolution.
Claims resolved without the back-office drag.
Built For Teams Like Yours
Built For Teams Like Yours
Need to reduce operating costs while increasing reliability across high-volume execution flows.
Need better demand and capacity coordination to prevent bottlenecks before they impact service.
Need AI that integrates with existing WMS/TMS stacks and delivers measurable business impact fast.
Results That Compound
Results That Compound
Logistics organizations working with Luno typically achieve 20–35% operating-cost reductions in AI-applied workflows, along with improved ETA reliability and fewer manual escalations across planning and execution teams.
Logistics organizations working with Luno typically achieve 20–35% operating-cost reductions in AI-applied workflows, along with improved ETA reliability and fewer manual escalations across planning and execution teams.
