Put AI agents to work across ground ops, maintenance, and service — coordinating turnarounds, chasing what's missing, and clearing the routine so your team keeps flights moving.
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Agents that run aviation operations
Aviation runs on tight coordination across ground operations, service delivery, and maintenance — yet much of it still moves through fragmented systems and manual escalation.
Luno deploys AI agents that pick up that work and run it end to end, inside the systems you already use — so turnarounds stay on time, errors drop, and recovery is faster.
Agents that runaviation operations
Aviation runs on tight coordination across ground operations, service delivery, and maintenance — yet much of it still moves through fragmented systems and manual escalation.
Luno deploys AI agents that pick up that work and run it end to end, inside the systems you already use — so turnarounds stay on time, errors drop, and recovery is faster.
Agents, not another tool
They own the task
An agent runs a job end to end — coordinating a turnaround, chasing a missing part, resolving a disruption — instead of handing steps back to your team.
They work in your core systems
Agents plug into the ops, maintenance, and scheduling platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Peak schedules and irregular-ops surges get handled around the clock, at a consistency manual coordination can't match.
Agents, not another tool
They own the task
An agent runs a job end to end — coordinating a turnaround, chasing a missing part, resolving a disruption — instead of handing steps back to your team.
They work in your core systems
Agents plug into the ops, maintenance, and scheduling platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Peak schedules and irregular-ops surges get handled around the clock, at a consistency manual coordination can't match.
Aviation operations are complex and fragmented
Disconnected systems, manual processes, and coordination bottlenecks slow down execution and increase operational risk.
What our Agents do
Built for the real world
Agents run critical functions across the enterprise.
Support
AI workers that resolve customer issues end to end: answering, troubleshooting, and closing tickets without handing off to a human.
Operations
AI workers that keep things moving: scheduling, coordinating, and chasing down what's missing so work never stalls.
Back-Office
AI workers that run the paperwork behind the business: reconciling invoices, onboarding vendors, and clearing the queues no one wants.
Sales
AI workers that work every lead: qualifying, following up, and re-engaging the deals your team never gets back to.
Solutions
Trace and resolve baggage claims
Tracks mishandled bags, files claims, and keeps passengers updated end to end.
Baggage resolution without the call-center queue.
Handle cargo bookings and lifecycle service
Books cargo and manages customer service requests across the shipment lifecycle, including intermodal handoffs.
Cargo booked and serviced without the back-and-forth.
Audit and reconcile airport rates and charges
Audits airport rates and charges, reconciles them against contracts, and processes payment.
Every charge verified before it's paid.
Handle rebooking, refunds, and loyalty
Resolves passenger service requests across channels.
Self-service outcomes for the requests that clog support.
Coordinate gate and turnaround
Manages gate assignments and the turnaround sequence to keep aircraft on schedule.
On-time departures without the manual choreography.
File safety and regulatory reports
Assembles and submits required safety and regulatory reporting.
Compliance filings that assemble themselves.
Manage facility inquiries and maintenance tickets
Handles airline and airport facility inquiries and routes maintenance tickets through to resolution.
Facility issues triaged and tracked without a coordinator.
Reconcile vendor activity and invoices
Reconciles service-vendor activity, reviews invoices, and manages them through to payment.
Vendor spend reconciled and paid without manual review.
Built For Teams Like Yours
Built For Teams Like Yours
Reduce turnaround variability, improve service reliability, and raise output through connected, system-driven execution.
Replace fragmented tooling and duplicate workflows with a unified operational layer that improves data integrity and execution speed.
Deliver measurable cost reduction, faster recovery cycles, and scalable operations without linear headcount growth.
Results That Compound
Results That Compound
Airlines and ground operators using Luno cut turnaround delays by 25% and recover disrupted flights 40% faster — with no increase in headcount.
Airlines and ground operators using Luno cut turnaround delays by 25% and recover disrupted flights 40% faster — with no increase in headcount.
