Put AI agents to work across import, export, and customs — clearing documents, tracking shipments, and catching duty and compliance issues before they cost you.
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Agents that run cross-border operations
Global trade spans continents, currencies, and regulatory regimes — and the data governing every shipment is scattered across a dozen disconnected systems.
Luno deploys AI agents that take on that work and run it end to end — so documents clear, shipments stay visible, and every move is made with the full picture in view.
Agents that runcross-border operations
Global trade spans continents, currencies, and regulatory regimes — and the data governing every shipment is scattered across a dozen disconnected systems.
Luno deploys AI agents that take on that work and run it end to end — so documents clear, shipments stay visible, and every move is made with the full picture in view.
Agents, not another tool
They own the task
An agent runs a job end to end — clearing a customs document, tracking a shipment, flagging a duty error — instead of handing steps back to your team.
They work in your core systems
Agents plug into the trade, customs, and freight platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Peak trade lanes and clearance backlogs get handled around the clock, at a consistency manual review can't match.
Agents, not another tool
They own the task
An agent runs a job end to end — clearing a customs document, tracking a shipment, flagging a duty error — instead of handing steps back to your team.
They work in your core systems
Agents plug into the trade, customs, and freight platforms you already run on. No rip-and-replace — work happens where it lives.
They scale with demand
Peak trade lanes and clearance backlogs get handled around the clock, at a consistency manual review can't match.
We've moved goods across borders for decades
Resulted in customs holds, demurrage charges, and trade documentation errors that stall shipments at the worst possible moment.
What our Agents do
Built for the real world
Agents run critical functions across the enterprise.
Support
AI workers that resolve customer issues end to end: answering, troubleshooting, and closing tickets without handing off to a human.
Operations
AI workers that keep things moving: scheduling, coordinating, and chasing down what's missing so work never stalls.
Back-Office
AI workers that run the paperwork behind the business: reconciling invoices, onboarding vendors, and clearing the queues no one wants.
Sales
AI workers that work every lead: qualifying, following up, and re-engaging the deals your team never gets back to.
Solutions
Coordinate vessel scheduling and port calls
Manages schedules, berths, and port-call logistics.
Port calls that run on time.
Process cargo documentation
Handles bills of lading and shipping documentation.
Docs cleared before the vessel arrives.
Handle cargo claims and disputes
Takes cargo claims from intake to resolution.
Claims resolved without the back-office drag.
Track containers and shipment status
Monitors container status and raises exceptions.
Visibility across the whole voyage.
Manage customs and compliance filings
Prepares and files customs documentation.
Clearance without the bottleneck.
Manage crew and certifications
Tracks crew rosters, certifications, and rotations.
Compliant crewing without the manual watch.
Invoice freight and demurrage
Handles freight, demurrage, and detention billing and reconciliation.
Charges captured without the leakage.
Coordinate bunkering and provisioning
Manages fuel and provisioning logistics for port calls.
Vessels supplied without the last-minute scramble.
Built For Teams Like Yours
Built For Teams Like Yours
Need shipment and cost visibility that surfaces inefficiency before it turns into a costly delay.
Need real-time classification and documentation intelligence that keeps clearances fast and audit-ready.
Need documentation automation that eliminates manual errors and keeps goods moving without customs friction.
Results That Compound
Results That Compound
Global trade teams using Luno cut customs clearance time by 22% and reduce duty and demurrage overruns by 18% — making every shipment more predictable and more profitable.
Global trade teams using Luno cut customs clearance time by 22% and reduce duty and demurrage overruns by 18% — making every shipment more predictable and more profitable.
